Ss1 · Official Documents
Ss1 Privacy Policy – How We Protect Your Information
Your privacy is our priority. This document clearly outlines the types of information we collect, how it is used, and the measures ss1 takes to keep your data safe at all times.
Effective date: 1 January 2026
1. Information We Collect
When you register or use the ss1 platform, we collect several categories of information to ensure our services operate correctly and securely for every user in Malaysia.
Account Information
This includes your full name, email address, phone number, date of birth, and username provided during registration. This information is required to verify your identity and comply with the platform's age verification requirements.
Device & Browser Information
Ss1 automatically records technical information such as IP address, browser type, operating system, screen resolution, and session data when you access the platform. This data is used to detect suspicious activity and ensure the platform runs optimally across all devices.
Payment Information
All transactions on ss1 are conducted in Malaysian Ringgit (MYR). We retain information related to the payment methods you use — such as your bank name, masked account number, or e-wallet ID — for transaction processing and verification purposes. We do not store your full card number or online banking credentials.
Cookies & Usage Data
We use cookies and similar tracking technologies to record user preferences, login sessions, and platform usage patterns. This data helps us improve the user experience and personalise content display.
2. How We Use Your Information
Information collected by ss1 is used exclusively for legitimate purposes directly related to the provision of platform services. We do not sell or rent your personal information to any third party for marketing purposes.
Your information is used for the following purposes:
- Processing account registration and verifying user identity.
- Processing MYR deposits and withdrawals securely and accurately.
- Sending notifications related to your account, transactions, and active promotions.
- Detecting and preventing fraud, account misuse, and unlawful activity.
- Providing effective customer support whenever you need assistance.
- Complying with applicable legal and regulatory requirements.
- Continuously improving the functionality and user experience of the ss1 platform.
3. Cookies, Tracking & Data Retention
Ss1 uses session cookies and persistent cookies to maintain your login, save language preferences, and record betting activity for security purposes. You may disable cookies through your browser settings, though this may affect certain platform functionality.
We also use internal analytics tools that do not share your data with any external third-party analytics platforms. All data is collected and processed within a controlled environment.
Your personal data is retained for as long as your account remains active. Once an account is closed, we retain the necessary records for the period prescribed by applicable law before securely deleting the data from our systems.
4. Sharing Information with Third Parties
Ss1 does not share, sell, or disclose users' personal information to third parties without your consent, except in the following limited and specific circumstances:
- Payment service providers: Transaction information is shared with authorised payment providers (such as banks or e-wallet operators) solely for the purpose of processing your MYR deposits and withdrawals.
- Legal requirements: ss1 will disclose information to the relevant authorities when required to do so by a court order, warrant, or valid legal requirement.
- Fraud prevention: In cases of suspected fraud or money laundering, relevant information may be shared with law enforcement agencies.
In all of the above sharing instances, ss1 discloses only the minimum information necessary and ensures that the receiving party is bound by equivalent confidentiality obligations.
5. User Rights & How to Contact Us
As an ss1 user, you have the following rights with respect to your personal data:
Right of Access
You have the right to request a copy of the personal information we hold about you at any time.
Right to Rectification
If any of your information is inaccurate or out of date, you may request a correction through your account settings or by contacting customer support.
Right to Erasure
You may request the deletion of your account and personal data, subject to any record retention obligations required by law.
To exercise any of the above rights or if you have any questions regarding this Privacy Policy, please contact the ss1 support team by email at [email protected]. We will endeavour to respond to every request within a reasonable timeframe. You may also visit our FAQ for immediate answers to common questions.
Ss1 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with an updated effective date. Continued use of the platform after any amendments are published constitutes your acceptance of the revised policy.
Have More Questions About Your Privacy?
Contact the ss1 support team or check our FAQ page for further clarification. You can also register an account and manage your privacy settings directly from your account dashboard.